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Privacy Policy

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Effective Date: 24th March 2025

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At Met Surveyors, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website https://www.metsurveyors.co.uk/, use our services, or interact with us in any other way. Please read this Privacy Policy carefully to understand how we handle your personal data.
 

1. Information We Collect

We collect the following types of personal data:

  • Personal Information: Name, contact details (email, phone number), address.

  • Service Information: Details about the surveys or services you request, including property details and any specific requirements.

  • Payment Information: Credit or debit card details, billing information (if applicable).

  • Technical Information: Data related to your usage of our website, such as IP address, browser type, and operating system.
     

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide our surveying services (including building surveys, party wall surveys, etc.).

  • To communicate with you regarding your survey requests, bookings, and appointments.

  • To process payments for services rendered.

  • To improve our website and services, and to better understand our clients’ needs.

  • To comply with legal obligations or protect our legal rights.
     

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing services, such as payment processing or data storage. These third parties are obligated to protect your data.

  • Legal Compliance: We may disclose your information if required by law or to comply with legal obligations, including responding to government requests or in connection with legal proceedings.

  • Business Transfers: If we sell or transfer all or part of our business, your data may be transferred to the new owner.
     

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet is completely secure.
 

5. Retention of Your Information

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
 

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to your personal data.

  • Correct any inaccuracies in your personal data.

  • Request the deletion of your personal data.

  • Object to or restrict the processing of your personal data.

  • Request data portability, where applicable.

If you wish to exercise any of these rights, please contact us using the details provided below.
 

7. Cookies

Our website uses cookies to enhance user experience and collect analytical data. You can control the use of cookies through your browser settings. For more information, please see our [Cookie Policy].
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the policy.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
 

Met Surveyors
Reach House
Kings Hall Road
BR3 1LR

Tel: 0204 553 8898 

Email: mail@metsurveyors.co.uk

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